Our Return Policy

Due to the customized nature of the products offered on this website, no returns are accepted, and all sales are final unless the product is defective or the return is a direct result of our error. Returned merchandise will not be accepted without a Return Material Authorization (RMA) number, which can be obtained by calling us at (209) 370-1600.

Upon receipt of the returned product and verification of the defect or error, Lustre-Cal will replace your order with no additional shipping costs, or, if preferred, issue a full refund. Refunds will be issued in the same manner as the original payment within 14 days of receiving the returned product.